You know there is very little wrong with the story - a few spellings but there are no howlers. I think you need to end it with the fact that you really are looking for some sort of help after being sent from pillar to post and back again, and then being told that your appointments don't exist.
My whole mouth is pretty painful at the moment, but then I am down from 8 Paracetamol per day to 6 per day. I got fed up with physically scraping them off the internal wall of my throat when I couldn't swallow them. It was rather painful. I shall take advice next week - not that the advice will make much sense, but if there is another way of taking them that doesn't involve having to swallow them whole, take them as soluble, put up with the burning pain when they are crushed, I shall be interested to find out. Whatever, it is not an improving situation.
Life's a bitch - then it has puppies.