It just so happens that I was watching the local news just now and a woman on the Isle of Wight had to resort to the Parliamentary Health Ombudsman because it took 12 years before anyone sat up and took any notice of her facial pain and finally gave her an MRI.
Parliamentary Health Ombudsman is Andrew Medlock. Go for it in a big way. If I find out where to contact him, I will let you know.
Life's a bitch - then it has puppies.