Reply to "Part of my story"

There are many things that are just too stupid to be imagined - and this is one of them. I am not surprised you are at your wits' end! How on earth do they manage to be so shambolic and get away with it? Is there not some sort of ombudsman you can take this to? Or is it just time to move house, district, everything.......

Life's a bitch - then it has puppies.
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